When you contact us for water damage restoration, we collect your name, phone number, email address, and the address where you need service. If you call us, we may keep a record of that call.
We also collect basic technical information when you browse our website, like your IP address, browser type, and the pages you visit. This helps us understand how people find and use our site.
We use your contact details to schedule your service, send you updates about your project, and answer your questions. We may also use your information to send you invoices or receipts.
We use website data to improve our site, make it easier to find, and ensure it works well on all devices. We do not sell your personal information to anyone.
Our website uses cookies and similar technologies to remember your preferences and understand how you interact with our pages. Cookies are small files stored on your device.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work as well.
We use third-party analytics tools, like Google Analytics, to collect anonymous data about website traffic and usage patterns. These tools may set their own cookies.
We also use third-party services for scheduling, invoicing, and communication. These providers only access your information to perform specific tasks for us and are required to protect it.
We do not sell, rent, or trade your personal information. We may share it with trusted partners who help us run our business, such as scheduling software or payment processors, but only as needed to serve you.
We may also disclose your information if required by law, to protect our rights, or in connection with a business transfer. In those cases, we will take steps to protect your privacy.
We keep your personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need it, we securely delete or anonymize it.
We use reasonable security measures to protect your information from unauthorized access, loss, or misuse. These include physical, electronic, and procedural safeguards.
While we work hard to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we constantly review and update our practices.
You have the right to access, correct, or delete the personal information we hold about you. You can also ask us to restrict or object to certain processing.
To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable laws.
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.